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Managed IT Service Modernize, optimize and secure your IT infrastructure. Every device you rely on to run your business is maintained and supported 24x7.

  • Real-Time Monitoring & Alerts
  • Antivirus / Anti-malware Licenses
  • Daily Security Updates
  • Daily Windows/Mac Updates
  • Reporting & Analytics
  • Military Grade Encryption (HIPAA Compliant)
  • Helpdesk Support

Leading-Edge Technology, Friendly Service

Our Infrastructure Managed Services are designed to enhance and automate your IT environment, allowing you to free up in-house staff to focus on core business and accelerate innovation. Catering to the core components of your infrastructure and operations, we provide rapid access to world-class expertise, tools, automation and industry-best methodologies to support your business growth and enhance your workforce experience.

Managed IT Services Features

Network Automation

Deploy our network management agent to monitor all printers, firewalls, routers, and switches. Leveraging SNMP, NetFlow, Syslog, Traps and configuration backup, we support remotely monitoring thousands of network devices across many vendors.

Security

Webroot is the next-gen endpoint security platform to protect your business against cyber threats. Webroot leverages security data across millions of endpoints to actively predict, detect, and prevent malware before expensive disasters occur. The agent is always connected to the cloud for the latest security bulletins and requires minimal system resources. Easy rollbacks on compromised devices allow you to get them back up and running quickly.

Systems Patching

We seamlessly manage Windows and third-party software patching. Our platform will customize your patching schedule to minimize user downtime. You will never miss an update through the built-in patching engine. With support for over 120+ software vendors, we will ensure your network stays up-to-date and protected from cybersecurity threats.

Remote Support

InnerDigital Managed IT Services is bundled with the best-in-class remote access software - TeamViewer. Our support team can effectivily connect, troubleshoot and reslove support requests. All connections are secured through RSA 2048 public/private key exchange and AES 256-bit encryption.

Online Backup

Our enterprise-level managed backup provides you with peace-of-mind when the unxpected strikes. Our solution provies Image-Based and real-time file backups. Each file is securly stored via a 256-bit AES Encryption method. In addition, InnerDigital protects your backups against Ransomware attatcks by detecting encryption changes in files and prevents existing backups from being overwritten until an administrator confirms if there is an issue. All data sent to the cloud is also encrypted using the SSL protocols to protect while it is in transit.

System Health Reports

Leverage InnerDigital’s robust reporting framework to run executive summaries, asset inventory, connection reports, and more. Gain a high-level overview of your network's health by reviewing patch compliance and antivirus reports across your entire organzation. Pinpoint security threats and prevent downtime due to potential hardware fauilures.

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