InnerDigital

Managed IT Services

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Managed IT Services

Managed IT Services

Our Managed IT Services solution is designed to enhance, automate and secure your IT environment, allowing you to free up in-house staff to focus on core business and accelerate innovation.

We provide world-class expertise, tools, automation and industry-best methodologies to support business growth and enhance your workforce experience.

Why InnerDigital?

We’re not your average IT support company. We’re all about service – exceptionally high-touch, intelligent, and friendly service. Every day, we show up with the authentic desire to help your business succeed. ​

Managed IT Services
process

Our Working Process

Everything we do is custom-designed for your unique business and budget – so you can always be confident that your technology supports your goals.

1

Getting To Know You

Every business is unique, and we come in with open minds, not boilerplate recommendations. We learn how you’re using your current IT, what your business goals are, and what you hope to achieve with technology.

2

Learning About Your Technology

We take a close look at your infrastructure, computers, network, devices, and apps. Then we determine how to reduce disruptions, streamline workflows, amp up productivity, and keep your budget in line.

3

Proposing Solutions

​Our detailed proposal aligns with your current challenges and long-term goals. It includes a plan for resolving immediate problems as well as for making sure that your IT continues to run smoothly over time.

4

Executing The Plan

Finally, it’s time to make the magic happen. We onboard your company to our systems, install any new tech, complete inventory and documentation, and let your employees know how they can get support.

Core Features

​Intelligent IT software for your business, delivered by a team you can trust.

Managed IT Services
We build a comprehensive strategy and service level agreement for your unique business that includes layered protection:
  • Layer 1 – Managed Firewall Appliance, Switches, AP’s
  • Layer 2 – Managed Workstations / Servers EDR
  • Layer 4 – Managed Backup / Recovery
  • Layer 5 – Managed Mobile Devices
  • Layer 6 – Disaster Recovery Strategic Plans
Take an in-depth look at our core managed IT service and support features:

Network Automation

Our network management agent monitors all printers, firewalls, routers, and switches. Leveraging SNMP, NetFlow, Syslog, Traps and configuration backup, we support remotely monitoring thousands of network devices across many vendors.

Network Automation

Our network management agent monitors all printers, firewalls, routers, and switches. Leveraging SNMP, NetFlow, Syslog, Traps and configuration backup, we support remotely monitoring thousands of network devices across many vendors.

Managed Security, Firewall, Antivirus & Anti-malware

​Our Webroot next-gen endpoint security platform to protect your business against cyber threats. Webroot leverages security data across millions of endpoints to actively predict, detect, and prevent malware before expensive disasters occur. The agent is always connected to the cloud for the latest security bulletins and requires minimal system resources. Easy rollbacks on compromised devices allow you to get them back up and running quickly.

Managed Security, Firewall, Antivirus & Anti-malware

​Our Webroot next-gen endpoint security platform to protect your business against cyber threats. Webroot leverages security data across millions of endpoints to actively predict, detect, and prevent malware before expensive disasters occur. The agent is always connected to the cloud for the latest security bulletins and requires minimal system resources. Easy rollbacks on compromised devices allow you to get them back up and running quickly.

Systems Patching & Software Updates

​We seamlessly manage Windows and third-party software patching. Our platform will customize your patching schedule to minimize user downtime. You will never miss an update through the built-in patching engine. With support for over 120+ software vendors, we will ensure your network stays up-to-date and protected from cybersecurity threats.

Systems Patching & Software Updates

​We seamlessly manage Windows and third-party software patching. Our platform will customize your patching schedule to minimize user downtime. You will never miss an update through the built-in patching engine. With support for over 120+ software vendors, we will ensure your network stays up-to-date and protected from cybersecurity threats.

Help Desk & Remote Support

​InnerDigital Managed IT Services is bundled with the best-in-class remote access software - TeamViewer. Our support team can effectively connect, troubleshoot and resolve support requests. All connections are secured through RSA 2048 public/private key exchange and AES 256-bit encryption.

Help Desk & Remote Support

​InnerDigital Managed IT Services is bundled with the best-in-class remote access software - TeamViewer. Our support team can effectively connect, troubleshoot and resolve support requests. All connections are secured through RSA 2048 public/private key exchange and AES 256-bit encryption.

Executive Summary & Network Health Reports

​Leverage InnerDigital’s robust reporting framework to run executive summaries, asset inventory, connection reports, and more. Gain a high-level overview of your network's health by reviewing patch compliance and antivirus reports across your entire organization. Pinpoint security threats and prevent downtime due to potential hardware failures.

Firewall Advancement

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Online Backup Server & Desktop

Our enterprise-level managed backup provides you with peace-of-mind when the unexpected strikes. Our solution provides Image-Based and real-time file backups. Each file is securely stored via a 256-bit AES Encryption method. In addition, InnerDigital protects your backups against Ransomware attacks by detecting encryption changes in files and prevents existing backups from being overwritten until an administrator confirms if there is an issue.

Online Backup Server & Desktop

Our enterprise-level managed backup provides you with peace-of-mind when the unexpected strikes. Our solution provides Image-Based and real-time file backups. Each file is securely stored via a 256-bit AES Encryption method. In addition, InnerDigital protects your backups against Ransomware attacks by detecting encryption changes in files and prevents existing backups from being overwritten until an administrator confirms if there is an issue.

Managed IT Services

Complimentary Consultation

​A sales advisor will contact you for a personalized, informative demo on the key features and benefits of our managed IT Services solution.

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