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June 21, 2024
Managed IT

A Successful Backup Is Only the Start of Recovery

By InnerDigital

A Successful Backup Is Only the Start of Recovery

A backup report can say successful while leaving an important business question unanswered: how long would it take your team to work again? Copying data is one part of recovery. Rebuilding access to the application, network, and supporting services can take additional time.

Begin by identifying the process you are protecting. For a manufacturer, it might be creating and shipping orders. For an office, it might be accessing client records and sending invoices. List the systems that process depends on, including identity services, shared files, databases, and internet connectivity.

Then define two expectations in ordinary language. How much recent work could the business afford to recreate? How long could the process be unavailable? These are the business decisions behind recovery point and recovery time objectives. They should guide backup frequency and recovery design.

Ask for a restore test that matches the dependency. Restoring an individual file verifies something useful, but it does not prove that a complete business application will run. A system recovery test should include application access and a business user confirming that the restored information is usable.

Keep the test controlled. Restore into an isolated environment when appropriate so recovered systems do not conflict with production. Confirm that the team can access the backup platform and necessary recovery credentials even if the primary network is unavailable. Document the steps and the actual elapsed time.

Protect the backups themselves. CISA recommends offline, encrypted backups and regular recovery testing. Your design should consider whether a compromised production account could also delete or alter recovery copies. Separate administration and appropriately protected retention can reduce that exposure, depending on the platform.

Review the results with management. If the test takes longer than the business can tolerate, decide whether to improve the recovery design or adjust the operating plan. A documented gap is something you can address. An untested assumption tends to appear at the worst possible time.

Ask InnerDigital to help evaluate your backup coverage and build a recovery test around the work your company must resume first.

Reference: CISA StopRansomware Guide